FAQ
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Frequently asked questions
All orders are dispatched from Cyprus. Orders placed before 11:00 Cyprus time, Monday to Saturday, are normally dispatched on the same day. Orders placed after 11:00, on Sundays or on public holidays are dispatched on the next working day.
Once an order has been dispatched, the delivery address cannot be changed.
Orders to Cyprus and Greece are delivered via ACS or BOX NOW, depending on the delivery method available and selected during checkout.
Orders to the rest of Europe, including the United Kingdom, are sent through a tracked postal service and are normally delivered within 5–6 working days from dispatch. Delivery times are estimates and may be affected by delays outside our control.
You will receive tracking information by email once your order has been dispatched.
We ship throughout Europe, including the United Kingdom.
Shipping is free on orders of €50 or more to Cyprus and Greece, and on orders of €69 or more to the rest of Europe, including the United Kingdom.
For orders below these thresholds, the applicable shipping cost will be displayed during checkout.
You may request a return within 14 days of receiving your order. Products must be unopened, unused, in their original packaging and with any seals intact.
Please contact us at info@athletefuel.eu before returning any product. Return shipping costs are the customer’s responsibility unless the product received was incorrect, damaged or defective.
Once the returned product has been received and inspected, any approved refund will be issued to the original payment method. Opened consumable products cannot be returned for health and hygiene reasons.
We process orders quickly, so please contact us at info@athletefuel.eu as soon as possible if you need to request a change.
We will do our best to help, but changes cannot be guaranteed once an order has been processed. Once the order has been dispatched, it can no longer be changed and the delivery address cannot be updated.
Order confirmation emails are normally sent within a few minutes of an order being placed.
Please check your spam or junk folder and make sure that the email address provided during checkout was correct. If you still cannot find your confirmation, contact us at info@athletefuel.eu and we will be happy to assist you.
We take great care to ensure that every order is packed correctly.
If an item is missing or you receive an incorrect or damaged product, contact us as soon as possible at info@athletefuel.eu. Please include your order number and, where relevant, photographs of the items received.
We will investigate the issue and arrange a solution as quickly as possible.
Athlete Fuel works with individuals who already live and represent what the brand stands for: discipline, integrity, and a commitment to quality without compromise. This is not about follower count or visibility. It’s about alignment.
If you consistently train, take your nutrition seriously, and genuinely value clean, fully disclosed, clinically dosed formulations, you may be a fit.
Our partners are expected to:
• use the products consistently;
• communicate honestly why Athlete Fuel is different from all the other commercial brands;
• represent a long-term commitment to performance and health.
We do not offer free products in exchange for promotion. Partnerships are built on mutual value, starting with athletes who already choose Athlete Fuel.
If this reflects you, reach out to us with your background, training approach, and why you align with the brand.



